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Date/Time: Wed, 22 Jan 2025 16:00:59 +0000



URGENT 2nd sc instance to ib

View Count: 833

[2018-09-26 18:45:46]
User472677 - Posts: 356
I have been running two instances of sc. one connected to tws and other to ameritrade. with ameritrade not working, I want to connect the second sc instance to ib. Insc I have changed the instance number for the second instance but it still does not connect. all other settings of the second instance are the same as the first instance. first instance connects to tws just fine. Please help
[2018-09-26 21:18:36]
Sierra Chart - Max - Posts: 5779
In order to fix the problem with the TD Ameritrade Data, perform the following steps:

Go to "File >> Data/Trade Service Settings".

Set Streamer Address Override to: streamer-ext-bin-tx.tdameritrade.com

Reconnect to the data feed by selecting, "File >> Disconnect" and then "File >> Connect To Data Feed".
Sierra Chart Support
[2018-09-27 13:05:03]
Sierra Chart Engineering - Posts: 104368
It does not help to post something as urgent. When you post something urgent, about a connectivity problem to an external service, it does not receive any priority from us.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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