Support Board
Date/Time: Wed, 22 Jan 2025 12:45:30 +0000
DAX DATA
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| [2018-09-21 14:17:46] |
| User454054 - Posts: 29 |
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I HAVD ACTIVE THE ERUX WITH SIERRACHART, BUT I STILL CAN NOT RECEIVE THE LIVE DATA. WHAT'S THE PROBLEM? DO I ALSO NEED TO AVTIVE FROM AMP FUTRUE?
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| [2018-09-21 15:58:50] |
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Tell us the symbol you are not receiving real-time data for. Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After about 30 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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