Support Board
Date/Time: Wed, 22 Jan 2025 12:58:33 +0000
tick-nyse won't update
View Count: 545
| [2018-09-20 15:26:51] |
| User254953 - Posts: 6 |
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It says symbol unknown...please subscribe... I'm on attransac. Ii did it after I had downloaded new version of sc. I then came back to older version and it still doesn't update. Data appear but won't update live. It works fine on another computer though.
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| [2018-09-20 19:24:29] |
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Follow the instructions here to update the Symbol Settings: Global Symbol Settings: Update Global Symbol Settings Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After about 30 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-09-21 14:03:24] |
| User254953 - Posts: 6 |
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Thanks, after having done first step, it worked again.
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