Support Board
Date/Time: Wed, 22 Jan 2025 13:08:11 +0000
Cancellation of service
View Count: 842
| [2018-09-19 16:11:09] |
| User337509 - Posts: 3 |
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I want to cancel my Green Chart service without going through a lot of bullshit. Just cancel it and DO NOT charge my credit card again. And please send me a confirmation that you have canceled it and will not charge my card again.
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| [2018-09-19 18:59:32] |
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Okay you need to contact Green Chart about this. This is not something we control. And this is precisely why we ourselves never do any automatic billing. This is a good example of the kinds of frustrations customers have with automatic billing that they do not have direct control over. We do not provide support for your particular question or request for users who have accounts provided by a Sierra Chart reseller or affiliate. You will need to contact the reseller or affiliate for help with this particular question or request. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-09-19 19:05:35
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