Support Board
Date/Time: Sun, 12 Jan 2025 23:27:58 +0000
vacation suspend?
View Count: 1143
| [2013-10-24 19:27:47] |
| Frontrunner - Posts: 20 |
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hi support, i thought i read somewhere that i can temporary suspend my account, but can not find it can you direct me to how to do this? tyia |
| [2013-10-24 19:41:42] |
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We apologize but we do not put accounts on hold. When you pay for usage time it is not possible to put it on hold. Next time we recommend you just purchase the amount of time you will be needing without interruption.
Sierra Chart Support |
| [2013-10-24 19:45:47] |
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This capability is going to be added when we update our billing system over the next month or two.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-03-12 17:39:04] |
| User718694 - Posts: 25 |
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So has the capability to temporarily suspend your account (usage time) been added?
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| [2017-03-13 03:13:01] |
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You can disable automatic renewal of the Service Package on your account here: https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation But this is only most effective if you have it set to renew monthly. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-03-13 03:13:21
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