Support Board
Date/Time: Wed, 22 Jan 2025 09:52:10 +0000
Rithmic depth levels missing
View Count: 646
| [2018-09-17 19:07:18] |
| User707191 - Posts: 5 |
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I'm having problems with price levels that don't show any depth while using Rithmic. The attached screenshot shows I have 'full' depth but the further away from actual price, the more prices levels don't show any depth. I've double checked with Rithmic Trader and there is depth at these levels. It also looks like depth levels don't load simultaneously if you look at the coloring from the beginning of historical depth study. I have tested this with CL and ES and ran into the same problem. Any clue what may be causing this? http://www.sierrachart.com/image.php?Image=1537210874828.png Date Time Of Last Edit: 2018-09-17 19:25:18
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| [2018-09-17 19:28:09] |
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This is not something we are able to help with. It is extremely unlikely to be an issue within Sierra Chart itself and we do not provide this type of support for Rithmic.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-09-17 19:28:53
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