Support Board
Date/Time: Wed, 22 Jan 2025 10:02:41 +0000
Trade Activity log loses trade infos after power outtage
View Count: 523
[2018-09-17 17:58:04] |
Cavalry3162 - Posts: 523 |
Hello SC, after i had a 5min power outtage half of my trades are gone out of the trade log... i can still see them via R|Trader on rithmic but the trade log doesnt show them anymore.. that happened on 2 computers so it might be a design flaw with your recent performance update on the trade log stuff.. maybe you could come up with a "downloader" to dl this day's trades from the trade service. please advise.. |
[2018-09-17 19:32:38] |
Sierra Chart Engineering - Posts: 104368 |
This is the result of memory caching and we have been thinking about this kind of issue. We will implement a solution.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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