Support Board
Date/Time: Wed, 22 Jan 2025 09:52:29 +0000
order not shown in sierra chart
View Count: 956
| [2018-09-14 16:18:23] |
| User104352 - Posts: 10 |
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Hello, i opend a position for SI (CME silver Futures) on 9/13/2018 in my topstep combine and that order got rejected. today i get a message from topsteptrader that i have broken a rule in my combine. after opening the Silver chart again i saw that there was an active order which i held overnight. i never thought there was an active order because it got rejected as i put it in. Can you please help me solve that issue maybe with the log file. This was not my fault breaking the rules because i can not close an order if i dont see it in sierra chart. topstep wants me tu reset my account now for 99$. I also have set profit/loss management to flatten all positions by 22:00 and that not happened. Can you help me with this issue. best regards |
| [2018-09-14 18:34:06] |
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Refer to the documentation here for this: http://www.sierrachart.com/index.php?page=doc/TradeActivityLogAnalysis.php#SupportAssistedTradeActivityLogAnalysis Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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