Support Board
Date/Time: Wed, 22 Jan 2025 13:02:23 +0000
Message Logs
View Count: 983
| [2018-09-12 23:05:17] |
| Joseph Keller - Posts: 19 |
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I continually get Message Logs every day, sometimes more than once a day. I will send the log through the Send Message Log feature. |
| [2018-09-13 04:24:45] |
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This is the relevant message: HTTPS connection to ameritrade02.streamer.com:443 (9475) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2018-09-11 23:16:20 *
We cannot help with TD Ameritrade connection problems. If you are not trading with TD Ameritrade, then for the most stable connection for US Equities data, use the Sierra Chart Exchange Data Feed: Sierra Chart Exchange Data Feed And instead set Global Settings >> Data/Trade Service Settings >> Service to SC Data-All Services, instead of TD Ameritrade. Do not use Ameritrade in this case. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-09-13 04:25:46
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| [2018-09-21 00:30:39] |
| Joseph Keller - Posts: 19 |
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I was using TD Ameritrade because it links to SC. I am using EnigmaSignal's indicators to place automated trades. Since TD Ameritrade connection seems unreliable, can you recommend a firm that links good with SC?
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| [2018-09-21 19:26:44] |
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We really really do not recommend to use TD Ameritrade for automated trading. The fees are too high, and we do not have confidence with the integration based on the method that TD Ameritrade provides. The only choice for stock trading would be Interactive Brokers: Interactive Brokers Trading Service Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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