Support Board
Date/Time: Wed, 22 Jan 2025 10:01:26 +0000
are DOM and level 2 data for US stocks still not available?
View Count: 1608
| [2018-09-12 14:45:38] |
| User165114 - Posts: 18 |
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Hello, I searched the Support Board and found out that Sierra Chart can't use level 2 data for US stocks from IB. But this information is from an old post more than a year ago. Is this still true for the current version of SierraChart? If so, is there an alternative way to use DOM with stocks? |
| [2018-09-12 15:31:21] |
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Sierra Chart can't use level 2 data for US stocks from IB. This is not true. This has always been supported but it is just a matter of accessing it properly. Refer to:Interactive Brokers Trading Service: Accessing Level 2 / Market Depth Data for Stocks Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-09-12 15:31:48
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| [2018-09-12 16:05:54] |
| User165114 - Posts: 18 |
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I have linked my IB account with SierraChart. In SierraChart, chart + time&sales seem to be working fine when I searched AAPL. However, its level 2 only displays level 1 (best bid and ask). For your information, I can see level 2 on my TraderWorkstation without any problem. Do you have any idea how to display level 2 properly in SierraChart?
Date Time Of Last Edit: 2018-09-12 16:06:27
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| [2018-09-12 16:14:43] |
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Yes just follow through the instructions in this section here: Interactive Brokers Trading Service: Accessing Level 2 / Market Depth Data for Stocks You will see the data in the File >> Open Market Depth Window . But make sure you are using the appropriate symbol. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-09-13 16:27:52] |
| User165114 - Posts: 18 |
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When I opened market depth window using the symbol, AAPL-STK-ISLAND, I was able to get several lines of bid and ask. However, I noticed that SC's level 2 information is not identical to that of TWS; SC's level 2 had 0 or smaller bid/ask size at certain price levels where there should be more (compared to TWS). Could you please tell me what the problem is?
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| [2018-09-13 16:40:56] |
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What you see is what is provided by TWS. We cannot provide further help.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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