Support Board
Date/Time: Sun, 24 Nov 2024 12:00:58 +0000
problems
View Count: 1544
| [2013-10-23 23:21:45] |
| User67522 - Posts: 6 |
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I traded my first day of the TopStep combine had a great p/l 800 --- net and its not showing up. I was able to log in using sierra without a hitch this AM now its not connecting at all thanks |
| [2013-10-23 23:37:47] |
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Make sure you disable Sierra Chart Trade Simulation mode: http://www.sierrachart.com/index.php?l=doc/doc_Trading.html#DifferenceBetweenSimAndNonSim For help with CTS T4 connection problems refer to step number 14 here: http://www.sierrachart.com/index.php?l=doc/CTS_T4.php#SetupInstructions Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-10-24 00:18:27] |
| User67522 - Posts: 6 |
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SO I AM SUPPOSED TO ENTER THE USERNAME FROM TOPSTEP AND NOT MY USER NAME FROM SIERRA???????????????/
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| [2013-10-24 00:19:56] |
| User67522 - Posts: 6 |
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I WAS TOLD TO USE MY USER NAME THAT SIERRA GAVE ME SO CONFUSING!!!
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| [2013-10-24 00:22:46] |
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In Global Settings >> Data/Trade Service Settings, you need to use the connection information that Top Step Trader has provided.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-10-24 00:23:26
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