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Date/Time: Wed, 22 Jan 2025 10:03:07 +0000



Making Payments on account

View Count: 617

[2018-09-11 20:38:34]
rick e - Posts: 51
I have tried numerous times to make a payment to my account using Paypal and find I cannot do it. I have always used this way of paying the account, and updated everything I think but still cannot do it. Can you help me? Rick
[2018-09-11 21:43:30]
Sierra Chart Engineering - Posts: 104368
We see you are in Canada and for reasons unknown there is a problem paying with a MasterCard from Canada through PayPal (which in this case is incorporated in Singapore). Perhaps due to regulation. Are you trying to use a MasterCard? Try using the Safe Charge payment option instead which also supports PayPal through a different Country, and we can give you an extra credit for the fee if that is a problem.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2018-09-12 02:50:42
[2018-09-12 02:04:36]
rick e - Posts: 51
Thank you for the explanation. I will try the alternative.

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