Support Board
Date/Time: Wed, 22 Jan 2025 09:49:01 +0000
CQG Symbols - 2 Year Code
View Count: 1725
| [2018-09-10 01:16:25] |
| j_nathan - Posts: 22 |
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well at least I know why my chart trade stats are all jacked reading on another support board a symbol reload isnt working so curious where to even change this referred year/digit setting https://news.ampfutures.com/change-to-cqg-symbols-now-2-digit-year-code |
| [2018-09-10 01:54:19] |
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That is not the problem. Refer to: Announcement: CQG Users Do *Not* Need to Change Symbols Describe what you mean by "jacked". Disregard that information from AMP. It does not apply here. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-09-10 03:18:15] |
| j_nathan - Posts: 22 |
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http://www.sierrachart.com/image.php?Image=1536548845690.png The presumption came after the Chart trade interface Position Qty and P/L detail started reporting gibberish while active trade positions disappeared from the chart. Trade>show orders and positions was not disabled. Trade positions also looks wonky: Symbol Quantity Average Price Open Profit/Loss Daily Profit/Loss Daily P/L Reset DateTime High During Position Low During Position Last During Position Margin Requirement Service Average Price Service Position Quantity Currency F.US.CLEV18 -1 34.05 -34130.00 0.00 00:00:00 68.22 67.95 68.18 0.00 34.05 -1 I will have to research this more tomorrow. |
| [2018-09-10 03:22:00] |
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Ok, we will test Trade Position data processing from CQG now.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-09-10 03:45:49
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| [2018-09-10 03:51:18] |
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We do see an average price issue with CQG FIX. We are looking into it further.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-09-10 06:43:57] |
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We are no longer seeing the average price issue with CQG FIX in further testing. And at this point it would seem to be invalid data from CQG but that would seem unlikely in our experience.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-09-10 13:15:41] |
| j_nathan - Posts: 22 |
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looks better now truth be told my new second broker/data feed settings were off but initially worked CQG Web was enabled not CQG FIX, reason being prior broker only worked via CQG Web and using CQG Web for the second broker initially worked until this CQG change last Friday, so you tell me :D thank you for looking into this because even though there was a disconnect on my side, your mention of the CQG FIX setting pushed things in the right direction cheers |
| [2018-09-10 17:07:40] |
| j_nathan - Posts: 22 |
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It returned again and with File>>Data Trade/Server Settings>> CQG Web re-checked after being unchecked this am. http://www.sierrachart.com/image.php?Image=1536598258516.png The previous trade>orders and positions prices also appear skewed again: Average price says 34.05 for CLV, should be 68.10 Open Profit/Loss says -33460.00, should say +500 or so.. 1.) de-selecting File>>Data Trade/Server Settings>> CQG Web resulted in normalcy but, when removing that CQG Web sign-in detail the CQG FIX sign-in detail also deleted which logged me out completely 2.) re-added CQG sign-in for the File>>Data Trade/Server Settings>> CQG FIX entry and notice it also re-populated the CQG Web entry. The next time this anomally happens will uncheck CQG Web but prefer a more workable solution so any direction to close this out is appreciated. |
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