Support Board
Date/Time: Wed, 22 Jan 2025 06:50:29 +0000
frequent data outages tracking
View Count: 790
| [2018-09-07 18:21:16] |
| Willson - Posts: 176 |
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I have ver 1785, Use Gain Capital data. New modem started today. I am getting numerous log messages of data failure followed by immediate restart. I assume the dtata losses are caused by internet/modem intermittant drop-out issues. What log events can I use to provide time stamps that I can use to argue with Comcast or modem company (Arris)?
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| [2018-09-07 22:07:07] |
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There are lines in the Window >> Message Log which will indicate network connection errors. They should be quite clear which ones they are and there is a timestamp after them.
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