Support Board
Date/Time: Wed, 22 Jan 2025 06:50:49 +0000
Roll over back adjust iussue with new release 1795 and 1798
View Count: 678
| [2018-09-06 06:21:11] |
| User657944 - Posts: 173 |
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Hi team this morning the Bund future rolled and I had a no backadjust on the chart I mean the chart was as a std date due roll over. I roll back to 1789 and it's working fine please take a look to solve the issue thx
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| [2018-09-06 07:45:28] |
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We are quite sure there is not a problem with the back adjustment in the newer versions. We have verified this and it would make no sense at all anyway. We want you to update the Symbol Settings: Software Download: Fast Update After that reload the chart with Chart >> Reload and Recalculate. If that does not help, perform a Full Reset of the symbol settings. We do think this is a Symbol Settings issue. There have been some changes with those in newer versions but the settings are accessed in a more strict way to ensure the proper settings are accessed and we think it relates to that but there is no real problem here. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-09-06 07:46:28
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| [2018-09-06 08:22:31] |
| User657944 - Posts: 173 |
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OK make sense but it is a fact that after the roll back to 1789 it works fine while with both 1795 and 1798 it did not. I will follow your suggestion after cash close of Eurex. Thx
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