Support Board
Date/Time: Wed, 22 Jan 2025 04:33:25 +0000
constantly disconnects
View Count: 592
[2018-08-29 17:18:57] |
User397145 - Posts: 11 |
my service is constantly disconnecting, and when connected get error message "not connected to trader server". I have an account with AMP futures
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[2018-08-29 17:20:39] |
Sierra Chart Engineering - Posts: 104368 |
You are running very old versions of Sierra Chart. That may or may not be the problem but the first thing that is critical to do is update to the current version following the instructions here: Software Download: Fast Update Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-08-29 17:21:09
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