Support Board
Date/Time: Wed, 22 Jan 2025 04:31:24 +0000
Order Error - DTC compatible service has indicated it does not support trading.
View Count: 587
| [2018-08-29 16:39:02] |
| impert - Posts: 6 |
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Trying to place orders on Sierra doesn't work with Transact i get the follow error: TransAct Trading | You Are Connecting To A LIVE SERVER. All Orders Are LIVE ORDERS. | 2018-08-29 11:30:49 *
TransAct Trading | Connected To Transact Price Server. | 2018-08-29 11:30:52 * TransAct Trading | Connected To Transact Order Server. | 2018-08-29 11:30:53 * Order Error - DTC compatible service has indicated it does not support trading. Internal Order ID: 187503. Service Order ID: (none). Symbol: NQU8 | 2018-08-29 11:32:57 * I have another installation of sierra on a separate computer and it works there, i copied global and symbol settings from that install to the other but it still didnt work. I contacted Transact and they said it was on your end. Trading simulation mode is off. I have disconnected and reconnected several times throughout the day, always get the same error. |
| [2018-08-29 16:42:44] |
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We have activated Transact trading on your account.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-08-29 16:42:52
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