Support Board
Date/Time: Wed, 22 Jan 2025 13:06:49 +0000
alert sounds issue
View Count: 1180
[2018-08-28 14:26:27] |
Cavalry3162 - Posts: 523 |
hello sc, somehow sierrachart seems to be confused abt the amount of errors it should play.. please watch the video to see that it fills the alert queue even though it should just play it 1-3 times... https://www.youtube.com/watch?v=YPgJGaRWVk8 alert settings attached in screenshot |
2018-08-28_10-25-54.png / V - Attached On 2018-08-28 14:26:11 UTC - Size: 29.78 KB - 322 views |
[2018-08-28 15:27:01] |
ForgivingComputers.com - Posts: 989 |
Check your alert formula. It is telling you that volume is > 25, which is usually true.
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[2018-08-28 15:37:32] |
Cavalry3162 - Posts: 523 |
no, its true when the vol is > 25 - this is exactly when i want an alert - its the times&sales window
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[2018-08-28 18:25:20] |
ForgivingComputers.com - Posts: 989 |
You are getting so many that the sound can't keep up, so it fills the queue.
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[2018-08-28 18:32:55] |
Cavalry3162 - Posts: 523 |
just watch the video and dont waste my time.. each vol > 25 is getting marked in the t&s.. i get abt 3 alarms but the sound plays 25 times..
Date Time Of Last Edit: 2018-08-28 18:33:36
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[2018-08-28 18:37:19] |
ForgivingComputers.com - Posts: 989 |
Sorry for trying to help. You won't hear from me again.
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[2018-08-28 19:00:57] |
Sierra Chart Engineering - Posts: 104368 |
Are you using any Volume Filtering or Combining options in the Time and Sales window?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2018-08-28 19:16:00] |
Cavalry3162 - Posts: 523 |
Yes i do.. i combine trades and filter out vol <10
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[2018-08-29 05:21:59] |
Cavalry3162 - Posts: 523 |
i couldnt post a screenshot yesterday due to being on the ipad with no sierra chart on it (when do we get the ios app? ;) ) these are my settings: |
2018-08-29_01-20-39.png / V - Attached On 2018-08-29 05:21:39 UTC - Size: 31.23 KB - 336 views |
[2018-08-30 13:09:06] |
Cavalry3162 - Posts: 523 |
anything?
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[2018-08-30 18:11:01] |
Sierra Chart Engineering - Posts: 104368 |
We have not had a chance to look into this yet.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2018-09-25 18:48:36] |
Sierra Chart Engineering - Posts: 104368 |
We will have this resolved today. It is fairly involved.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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