Support Board
Date/Time: Wed, 22 Jan 2025 04:38:47 +0000
SMS error message
View Count: 806
[2018-08-27 01:19:17] |
User424176 - Posts: 7 |
While trying to send SMS message on order fills, I get this error message: "Error Web service response Alert message error SMS Gateway returned Error. Failed to send SMS." While SMS is not working, Email messages works all the time. I set SC to run as administrator as well and still not working. Please advise. Thanks. Daniel |
[2018-08-27 08:57:49] |
Sierra Chart - Max - Posts: 5779 |
Make sure to put in the full mobile number including the country code. If you continue having issues, start an account support ticket: https://www.sierrachart.com/UserControlPanel.php?page=SupportTickets And include the phone number used, so that we can contact our SMS gateway and have them look into the issue. Sierra Chart Support |
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