Support Board
Date/Time: Wed, 22 Jan 2025 04:36:28 +0000
Gaps in Data
View Count: 1009
| [2018-08-27 00:01:10] |
| User867668 - Posts: 7 |
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Hello I am getting gaps in data on my sierra charts using CQG data feed with AMP Futures. I have spoken to a tech at AMP Futures and they are also seeing the same issue on their end via sierracharts/CQG Also it seems to be only occurring with CME and CBOT but COMEX and NYMEX are working ok. Date Time Of Last Edit: 2018-08-27 00:03:31
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 sierra chart data gap.jpg / V - Attached On 2018-08-26 23:59:33 UTC - Size: 266.64 KB - 331 views Gaps in data.jpg / V - Attached On 2018-08-26 23:59:47 UTC - Size: 691.89 KB - 300 views |
| [2018-08-27 00:24:38] |
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We are working on resolving this. Allow about 15 minutes.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-08-27 01:00:00] |
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This issue is resolved. Follow the instructions here to download the missing data: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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