Support Board
Date/Time: Sun, 24 Nov 2024 14:06:02 +0000
Extending rectangles on my 30 min profile charts.
View Count: 1418
| [2013-10-22 08:57:36] |
| Karl Fraser - Posts: 27 |
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Hi all.This is my first post on this site. I have been with Sierra since January of this year.I currently have a problem with my drawing tool, the extending rectangle on my 30 min profile chart which is not good.This needs to be very accurate when I draw it as the rectangle is copied on to a lower time frame where it is used for important potential trade decisions.When I position my mouse pointer to the exact point where I wish to draw from & I click it is tending to jump away from this point & continues to do so when i drag it.When I drag it to the bottom of the profile where i want it to be latched to, it is again jumping away & I can't seem to accurately drag & latch it to the correct position. Is this a pc problem at my end or could it possibly be a software issue?. Kind regards Karl. |
| [2013-10-22 09:01:06] |
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Please post an image of the chart you are drawing on, by following these steps: https://www.sierrachart.com/index.php?l=PostingInformation.php#Image Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-10-22 16:03:48] |
| Karl Fraser - Posts: 27 |
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http://www.sierrachart.com/image.php?l=138245700594.png The rectangle drawn at the top profile has latched correctly to the value area, where the one to the left has latched below & it wouldn't allow me to latch it to the bottom of the profile even when I tried to move it with the mouse it kept jumping above it & below it?.You can see i have had the same issues with the other rectangles, ie not being able to place them correctly & this isn't accurate enough for me with this type of profile trading where these levels are copied through onto a lower time frame & aren't currently accurate enough. Please help, Kind regards Karl. |
| [2013-10-23 01:17:42] |
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What we think is going on is you have enabled the automatic snapping of chart drawings. You need to disable this. Here is the documentation for this: https://www.sierrachart.com/index.php?l=doc/doc_Tools.html#Snapping Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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