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Date/Time: Sun, 24 Nov 2024 13:43:57 +0000



Connection Problems Amp/TTnet order

View Count: 1310

[2013-10-21 17:52:22]
User025898 - Posts: 2

TT FIX: Connecting. | 2013-10-21 19:42:44
Starting the Price Feed session. Connecting to 12.41.48.53 port 10501... | 2013-10-21 19:42:44
The network socket is connected. | 2013-10-21 19:42:44
TT Price Feed FIX Session: Sending the Logon message. | 2013-10-21 19:42:45
TT FIX Price Feed session connected. | 2013-10-21 19:42:45
Starting the Orders session. Connecting to 12.41.48.53 port 10500... | 2013-10-21 19:42:45
The network socket is connected. | 2013-10-21 19:42:45
TT Orders FIX Session: Sending the Logon message. | 2013-10-21 19:42:45
TT Orders FIX Session: Received a Logout message. Text = Username / Password not recognized. | 2013-10-21 19:42:45

[2013-10-21 19:12:20]
Sierra Chart Engineering - Posts: 104368
Select Global Settings >> Data/Trade Service Settings >> Orders. Make sure the Sender Comp ID and Password are set correctly. You will need to ask your broker what these are for your account.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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