Support Board
Date/Time: Sun, 24 Nov 2024 12:39:26 +0000
Market Stats data delay
View Count: 1201
| [2013-10-21 14:58:41] |
| User96105 - Posts: 113 |
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Hi, I'm seeing very considerable delay in NYSE Tick data coming through today ~ 20 minutes at the moment! (as at 15:57 UK time the last data was 15:36:13). I've tried re-loading the chart, but no joy. Is there a problem? Thanks Date Time Of Last Edit: 2013-10-21 14:59:52
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| [2013-10-21 15:10:29] |
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This should be resolved now, but there may be some missing historical data in the chart. We are working on the issue.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-10-21 15:13:35] |
| User96105 - Posts: 113 |
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Thanks...
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| [2013-10-21 15:14:25] |
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Historical data is now restored. If you are missing any data in your market statistics charts, follow the instructions in help topic 7 here: http://www.sierrachart.com/index.php?l=doc/helpdetails7.html Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-10-21 15:14:44
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