Support Board
Date/Time: Tue, 21 Jan 2025 10:41:53 +0000
Chartbook
View Count: 1492
| [2018-08-08 07:28:13] |
| User689629 - Posts: 5 |
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Hello, Im brand new to sierra, a fellow of mine sent me a chartbook to which I cant seem to load it successfully. I am only on a trial at the moment so its Demo. I have attached a couple of pictures, I have saved the chartbook into SC , Data and when I load the chartbook on the platform I have to chose All files to see the chartbook I want, its not saved as .cht. Also when I open chart settings after loading the chartbook, the chartbook file appears where the futures symbol should be. |
| Attachment Deleted. |
ev.png| [2018-08-08 14:25:33] |
| John - SC Support - Posts: 37327 |
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It looks like they sent you a Study Collection. This is very different from a Chartbook. You can tell it's a Study Collection by the extension of .StdyCollct, a Chartbook (as you note) has an extension of .cht. In order to use the Study Collection, you need to have a Chartbook open with a Chart (symbol) open, and then apply the Study Collection to that chart. You will find the documentation for this here: Study Collections: Sharing a Study Collection File For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-08-09 05:37:02] |
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To use a Study Collection, refer to this particular documentation: How to Use an Advanced Custom Study or a Study Collection: How to Use a Study Collection You cannot open it as a chart data file as you have tried. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-08-09 05:37:11
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| [2018-08-09 07:13:43] |
| User689629 - Posts: 5 |
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Thank you very much.
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