Support Board
Date/Time: Sun, 24 Nov 2024 12:56:24 +0000
Decimal point in Trade Statistics
View Count: 1633
| [2013-10-18 22:08:34] |
| User14266 - Posts: 225 |
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I'm not sure why, but this just started happening. In the Trade Activity Log, if I look under the "Trades" tab or the "Trade Activity" tab everything looks normal. Example: $437.50 But, when I go to the "Trade Statistics" tab, everything has 3 numbers after the decimal. Example: $437.500 How do I fix this, and how did it happen? Thank you. |
| [2013-10-20 23:45:39] |
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We did do some testing and could not duplicate this as long as the correct Data or Trading service is selected that matches with the symbol in the Trade Activity Log. Make sure you are on the latest pre-release of Sierra Chart. Also restart Sierra Chart and see if that makes a difference. If you still have a problem, what is the particular Symbol you have selected in the Trade Activity Log ? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-10-21 00:08:47] |
| User14266 - Posts: 225 |
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I am using the correct trade service/symbol. I am using 1036. I have restarted SC. I have "All Symbols" selected. In the Trade Activity Log I have it showing the previous two trading days, and I have only traded one product in the last two days so it is only showing that specific product. However, when I select the specific contract in Trade Activity, it then changes to two numbers after the decimal. That doesn't really make sense, but it works. Thank you. Symbol: ES.CME_20131200_ESZ3.CME_Eq |
| [2013-10-21 00:52:25] |
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We will look into this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-10-21 23:04:25] |
| User14266 - Posts: 225 |
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I don't know if SC made a change, or it's a coincidence, but after installing 1037 this problem has gone away. Thank you. |
| [2013-10-21 23:15:29] |
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Yes, this has been resolved.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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