Support Board
Date/Time: Tue, 21 Jan 2025 07:23:11 +0000
DOM Market Depth of field all of a sudden stopped working, Spoke to my CQG broker
View Count: 780
| [2018-07-30 14:06:04] |
| User268341 - Posts: 15 |
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Hello, All of a sudden my Dom Market depth is only showing the current bid and ask. Called and emailed my broker and they stated nothing has changed on their end. "Your account is enabled for DOM data. We would not make a change like that without your instruction. Please forward this to Sierra Charts. Level 2 is DOM data." It shows i have cme non pro level 2 bundle, level 2 is DOM data. Thanks for your help! |
DOM 2.png| [2018-07-30 17:34:10] |
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CQG is having serious market depth data problems. This is a CQG issue. The problem is on their side.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-07-30 19:12:54] |
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If you still have a problem, we want you to reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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