Support Board
Date/Time: Tue, 21 Jan 2025 04:02:47 +0000
Trade Service Log errors ...
View Count: 916
| [2018-07-24 17:13:45] |
| bigFish56 - Posts: 7 |
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Hi Guys, I am getting Trade Service log errors when placing orders through Jigsaw daytradr DOM connected to Stage 5 Trading live account. Any ideas? Trade Activity Log: File read result: 40 records inserted. 0 fill records inserted. 0 records filtered. | 2018-07-24 07:08:38 Trade Activity Log: File date-time limits: Sim records date-time limit is 2018-07-09 00:00:00. Non-sim records date-time limit is 2018-04-22 00:00:00. Non-sim fill record date-time limit is 2017-07-24 00:00:00. | 2018-07-24 07:08:38 Order cancellation failed | Order Cancel Reject. Text: Order Completed. Internal Order ID: 58. Service Order ID: 149036179. Symbol: ESU8 | 2018-07-24 08:57:28 * Order cancellation failed | Order Cancel Reject. Text: Order Completed. Internal Order ID: 60. Service Order ID: 149037831. Symbol: ESU8 | 2018-07-24 09:04:35 * Order cancellation failed | Order Cancel Reject. Text: Order Completed. Internal Order ID: 63. Service Order ID: 149041503. Symbol: ESU8 | 2018-07-24 09:25:44 * Order cancellation failed | Order Cancel Reject. Text: Order Completed. Internal Order ID: 65. Service Order ID: 149057830. Symbol: ESU8 | 2018-07-24 11:58:58 * regards James |
| [2018-07-24 17:49:11] |
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You can safely ignore those messages. There is a cancellation of an order that is already canceled or complete.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-07-24 17:51:46] |
| bigFish56 - Posts: 7 |
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But how do I stop the Trade Service log window from popping up?
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| [2018-07-24 18:46:53] |
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You really cannot because the Trade Service Log does display important messages you need to be aware of. Would be best just to move it to another monitor if you have multiple monitors or move it partially offscreen.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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