Support Board
Date/Time: Tue, 21 Jan 2025 04:14:44 +0000
Level 2 quotes CQG
View Count: 787
| [2018-07-24 03:06:58] |
| rusty1 - Posts: 1 |
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Hi, I'm also having trouble getting any level 2 quotes besides ES on the DOM, I've contacted AMP - they say it all looks fine at their end. Not sure if it's a sierra problem but any help would be appreciated, Thanks |
| [2018-07-24 05:12:39] |
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We have started to see reports of this in the last month and we do not see how this is a Sierra Chart problem at all. It must be a CQG issue. It always seems to be the new users having a problem and not the existing CQG users. Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After about 30 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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