Support Board
Date/Time: Sat, 22 Feb 2025 08:52:22 +0000
Real Time data not working
View Count: 1475
| [2018-07-23 13:56:30] |
| ColdTrain - Posts: 3 |
|
Just purchase software and real time data for U.S. markets not working. help please Thanks |
| [2018-07-23 16:23:28] |
| |
|
What markets do you need data for or want to trade? For example, what particular futures, Forex or stock symbols. You can also give us the exchanges that the particular symbol or symbols trade on. If you require real-time futures data, then refer to: https://www.sierrachart.com/index.php?page=doc/doc_FuturesData.php Be sure to read the page linked above, completely before you ask further questions about real-time futures data. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-07-23 16:30:37] |
| ColdTrain - Posts: 3 |
|
U.S. stocks I have package 5 but stock is delayed 10 or 15min Thanks |
| [2018-07-23 16:39:24] |
| |
|
For real-time data for US stocks you need to use this data feed which is an additional cost: Sierra Chart Exchange Data Feed The exchange you will need to activate is the US Equities exchange. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-07-23 16:39:55
|
| [2018-07-23 16:46:28] |
| ColdTrain - Posts: 3 |
|
Ok Thanks |
| [2021-01-21 18:04:00] |
| Nkrastins - Posts: 35 |
|
Hello, I have a little bit different issue. I am a service package 5 & a real-time data subscriber for US equities. I had a trial with IQ Feed, I was connected to their feed, but now I want to re-connect to sierra feed and my stocks aren't updating in real-time, the price charts are just stuck. Any ideas about what I am doing wrong? Thanks |
 Capture.PNG / V - Attached On 2021-01-21 18:03:21 UTC - Size: 55.53 KB - 206 views Attachment Deleted. |
| [2021-01-21 18:09:00] |
| John - SC Support - Posts: 38116 |
|
You need to check the box for Allow Support for Sierra Chart Data Feeds on the Data/Trade Service Settings window. Refer to the information here: Data/Trade Service Settings: Allow Support for Sierra Chart Data Feeds (Global Settings >> Data/Trade Service Settings >> Common Settings >> Common Other Settings) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: