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Date/Time: Sun, 24 Nov 2024 12:03:39 +0000



Need More Data

View Count: 1383

[2013-10-17 21:48:08]
User51820 - Posts: 2
I've been on Sierra Charts for two days and the default settings limited the amount of data I could load. I've tried to go into the Global Settings and change the maximum number of days to load. I've also tried to delete the data file and reload the charts on two separate occasions.

The data on my longer time frame charts only shows 7/31 as the last date. Not having the data is causing my Yearly/Quarterly VWAP levels to plot incorrectly. Additionally, I can't even look back on a daily beyond this 7/31 date.

I've gone done the road of opening up a support ticket and was sent the link to #42 as well as how to delete a data file neither of which worked.

Thanks.
[2013-10-17 22:19:00]
Sierra Chart Engineering - Posts: 104368
Sounds like you are referring to futures symbols. So therefore use Continuous Futures Contract charts:
http://www.sierrachart.com/index.php?l=doc/doc_ContinuousFuturesContractCharts.html

Help topic 42.1 that we referred you to, does explain this.



Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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