Support Board
Date/Time: Tue, 21 Jan 2025 04:08:05 +0000
Orders not displaying on chart or on Trade Window
View Count: 679
| [2018-07-20 18:55:40] |
| User104854 - Posts: 457 |
|
I just got filled on an order and it did not display on the screen like it usually does. Also I was long 2 contracts and on the trade window it said 2@0.00E instead of the price. I've attached a screenshot. How can I fix this?
|
Private File Attachment Deleted. |
| [2018-07-23 03:48:25] |
| |
|
We see actually why the average price is not being set in this particular case and that will be resolved in the next release. There is not anything you can do at the moment to get the average price to show but going forward if you clear the Trade Activity Log for the Symbol and Trade Account: Trade Activity Log: Clearing Trade Activity Data The average price should then be calculated by Sierra Chart from the order fills, for any new positions. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: