Support Board
Date/Time: Tue, 21 Jan 2025 04:20:47 +0000
NQ and RTY
View Count: 1143
[2018-07-19 20:10:25] |
Robert Wojczak - Posts: 145 |
When I try to bring up a chart with NQ or RTY the chart doesn't up date. ES is updating properly. It's strange anybody have any ideas. The setting i'm using are exactly the same. Thanks
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[2018-07-19 20:14:04] |
Sierra Chart Engineering - Posts: 104368 |
Tell us the exact symbol you are using and provide the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2018-07-20 04:12:27] |
Robert Wojczak - Posts: 145 |
There is no message. The charts are delayed by 1 day. It only happens when I put up ES RTY and NQ everything else works fine
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[2018-07-20 14:39:31] |
Sierra Chart Engineering - Posts: 104368 |
This is the problem: Symbol Error - RTYU8 is unknown, unavailable, or improperly formatted. FIX reject reason: Your subscription limit of 5 has been reached | 2018-07-19 11:58:40
Refer to: Intraday Chart or Chart Bars Not Updating | Blank Intraday Chart | "Currently no data to display" message for Intraday Chart: 3.11 - Data/Trade Service Specific Issues Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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