Support Board
Date/Time: Tue, 21 Jan 2025 04:06:19 +0000
Charts for NDU18 and GCQ18 History an intraday remain blank
View Count: 630
| [2018-07-19 14:20:36] |
| User376381 - Posts: 4 |
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Hello, I am using a demo account, so most settings are as per default. When I try to add a chart for the Nasdaq Futures contract NDU18 (History) and NDU18 (Intraday, not realtime) the charts seem to be loaded, however at the end the chart remains completely blank. I also tried with the gold futures contract GCQ18 and the result is the same. I have no problems with CFD or Forex so far. The same happens if I add those symbols to a Quote Board. Data for futures is not loaded while data for CFD is loaded. Using SC Data feed only. I also tried opening a new chartbook and adding the charts in that chartbook but got the same results. Further tried disconnect, reconnect and reopening Sierra chart software. Hope you can assist. |
| [2018-07-19 15:12:56] |
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For NASDAQ futures use NQU18. If there is missing data, refer to: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is No Data in the Chart Unless you are receiving real-time data for these, the quote board will show zeros for these symbols. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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