Support Board
Date/Time: Sun, 24 Nov 2024 10:42:03 +0000
Disconnection Problems.
View Count: 1245
| [2013-10-16 17:12:20] |
| Scholar - Posts: 6 |
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You have not placed an order within the last 15 days. The trading service you are using requires that you trade. | 2013-10-16 09:24:13 You are being disconnected from the server. | 2013-10-16 09:24:13 To reconnect to the server select 'File >> Connect to Data Feed'. | 2013-10-16 09:24:13 Trading functionality in Sierra Chart is accessed through the 'Trade' menu. Select 'Help >> Table of Contents >> Trading' for more information. | 2013-10-16 09:24:13 Disable Trade Simulation Mode by removing the checkmark from 'Trade >> Trade Simulation Mode On' | 2013-10-16 09:24:13 This is the message that keeps showing up in my trade service log. I had contacted my broker and they informed me that this was an issue in regards to my trading platform. After I reconnect about 30mins go by and I receive another message like the one above. Date Time Of Last Edit: 2013-10-16 17:12:54
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| [2013-10-17 02:40:07] |
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Refer to the information here about this: http://www.sierrachart.com/index.php?l=doc/Rithmic.php#TradingRequirement If you do not plan to trade sometime soon, then we recommend using another supported trading service. However, the instructions explain how to get around this disconnection. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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