Support Board
Date/Time: Mon, 20 Jan 2025 21:00:36 +0000
INSTALLATION COMPLETED WITH ERRORS
View Count: 728
| [2018-07-03 09:11:12] |
| User523468 - Posts: 27 |
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HI SC, PLEASE REVIEW the installation log I sent you. I was trying to install a previous version -- But it completed with errors.
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| [2018-07-03 09:47:26] |
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Based upon what we see Sierra Chart is running when you try to do the update: Error encountered with file move. Retrying in 2 seconds.
Error opening C:\SierraChart\SierraChart.exe. Windows error code 32: The process cannot access the file because it is being used by another process. Error encountered with file move. Retrying in 2 seconds. Error opening C:\SierraChart\SierraChartStudies.dll. Windows error code 32: The process cannot access the file because it is being used by another process. Error encountered with file move. Follow the instructions here to update: Software Download: Fast Update And make sure Sierra Chart is not running when you press the Install button. Might be best to wait about 10 seconds first. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-07-03 09:47:49
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