Support Board
Date/Time: Mon, 20 Jan 2025 19:04:38 +0000
Bid & Ask Depth Bar Study Not Loading Historical Data
View Count: 1101
| [2018-06-29 01:23:20] |
| User41727 - Posts: 124 |
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The Bid & Ask Depth Bar study is not displaying stored historical data when using "Source Data: Historical Market Depth - Max". Instead, it only displays data that has newly arrived. The study works correctly with up to at least version 1750 but neither with 1768 nor 1772 or most other versions in between. Downgrading from one of the non-functional versions to 1750 solves the issue, so the historical data is clearly still there.
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| [2018-06-29 19:53:49] |
| John - SC Support - Posts: 37327 |
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We are looking into this.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-07-03 14:40:52] |
| John - SC Support - Posts: 37327 |
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This has been resolved in version 1776, which is currently available. You can perform a Fast Update using the following instructions: Software Download: Fast Update For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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