Support Board
Date/Time: Mon, 20 Jan 2025 17:01:30 +0000
Connection problems
View Count: 1109
| [2018-06-26 16:19:39] |
| User921133 - Posts: 2 |
|
Hello, I've tried to connect my platform with no success. The notification I've got is: Waiting to connect. My Broker Account is Ok (Stage 5/Gain). The same Account currently used by my Bookmap Platform, and I've bought the 5 verssion of Sierra. Please tell me what hsould I do? |
| [2018-06-26 16:19:54] |
| |
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Provide a copy of the Message Log by following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) Sierra Chart Support |
| [2018-06-27 09:44:40] |
| User921133 - Posts: 2 |
|
Reading Internal Order ID file. | 2018-06-27 05:41:17 Reading Trade Orders file. | 2018-06-27 05:41:17 Reading Trade Positions file. | 2018-06-27 05:41:17 Listening on UDP port 22904. | 2018-06-27 05:41:17 Software version: 1750 64-bit | 2018-06-27 05:41:17 Usage end date: 2018-07-18 | 2018-06-27 05:41:17 Enabled for: Advanced Features. | 2018-06-27 05:41:17 Enabled for: Advanced Features 2. | 2018-06-27 05:41:17 Enabled for: Sierra Chart Historical Data Service. | 2018-06-27 05:41:17 Allow Support for Sierra Chart Data Feeds is enabled. | 2018-06-27 05:41:17 Current selected Data/Trading service: GAIN Capital/OEC | 2018-06-27 05:41:17 Chart Update Interval: 500 | 2018-06-27 05:41:17 Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2018-06-27 05:41:17 2018-06-27 12:41:16 Local computer time | 2018-06-27 05:41:17 2018-06-27 09:41:16 Local computer time in UTC | 2018-06-27 05:41:17 2018-06-27 05:41:16 Local computer time in SC Time Zone | 2018-06-27 05:41:17 2018-06-27 09:41:15 Server time in UTC | 2018-06-27 05:41:17 Local computer UTC time and Server UTC time difference: 1 seconds. | 2018-06-27 05:41:17 Program path: C:\SierraChart\ | 2018-06-27 05:41:17 Data Files path: C:\SierraChart\Data\ | 2018-06-27 05:41:17 OS Version Number: 10.0 | 2018-06-27 05:41:17 Locale Setting: C | 2018-06-27 05:41:17 Checking for new symbol settings for service code oec | 2018-06-27 05:41:17 HTTPS connection to www.sierrachart.com:443 (4) | Creating socket. Using TLS 1.2. | 2018-06-27 05:41:17 HTTPS connection to www.sierrachart.com:443 (4) | Connecting to IP: 204.15.192.108. | 2018-06-27 05:41:17 Received 5 login tokens. | 2018-06-27 05:41:18 Symbol settings are up-to-date for oec | 2018-06-27 05:41:18 HTTPS connection to www.sierrachart.com:443 (5) | Creating socket. Using TLS 1.2. | 2018-06-27 05:41:19 HTTPS connection to www.sierrachart.com:443 (5) | Connecting to IP: 204.15.192.108. | 2018-06-27 05:41:19 HTTPS connection to www.sierrachart.com:443 (2) | Socket gracefully closed by remote side. | 2018-06-27 05:41:23 HTTPS connection to www.sierrachart.com:443 (4) | Socket gracefully closed by remote side. | 2018-06-27 05:41:23 HTTPS connection to www.sierrachart.com:443 (2) | Received socket Close event. | 2018-06-27 05:41:23 HTTPS connection to www.sierrachart.com:443 (4) | Received socket Close event. | 2018-06-27 05:41:23 HTTPS connection to www.sierrachart.com:443 (2) | Initiating close of socket by core. | 2018-06-27 05:41:23 HTTPS connection to www.sierrachart.com:443 (4) | Initiating close of socket by core. | 2018-06-27 05:41:23 HTTPS connection to www.sierrachart.com:443 (2) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2018-06-27 05:41:23 HTTPS connection to www.sierrachart.com:443 (2) | Closed. | 2018-06-27 05:41:23 HTTPS connection to www.sierrachart.com:443 (4) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2018-06-27 05:41:23 HTTPS connection to www.sierrachart.com:443 (4) | Closed. | 2018-06-27 05:41:23 HTTPS connection to www.sierrachart.com:443 (5) | Socket gracefully closed by remote side. | 2018-06-27 05:41:25 HTTPS connection to www.sierrachart.com:443 (5) | Received socket Close event. | 2018-06-27 05:41:25 HTTPS connection to www.sierrachart.com:443 (5) | Initiating close of socket by core. | 2018-06-27 05:41:25 HTTPS connection to www.sierrachart.com:443 (5) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2018-06-27 05:41:25 HTTPS connection to www.sierrachart.com:443 (5) | Closed. | 2018-06-27 05:41:25 GAIN Capital/OEC | Connecting to trading server sim.gainfutures.com. Port: 9300. | 2018-06-27 05:41:28 GAIN Capital FIX Trading socket (6) | Creating socket. | 2018-06-27 05:41:28 GAIN Capital FIX Trading socket (6) | Connecting to IP: 67.23.52.37. | 2018-06-27 05:41:28 GAIN Capital FIX Trading: Sending the Logon message. | 2018-06-27 05:41:28 GAIN Capital FIX Trading | Connected to trading server. | 2018-06-27 05:41:28 GAIN Capital/OEC | Connecting to market data server sim.gainfutures.com:9301. | 2018-06-27 05:41:28 GAIN Capital FIX Trading: Received a Logout message. Text = User account is expired | 2018-06-27 05:41:28 GAIN Capital FIX Trading: Sending a Logout message. Text = Received Logout message. | 2018-06-27 05:41:28 GAIN Capital FAST Data socket (7) | Creating socket. | 2018-06-27 05:41:28 GAIN Capital FAST Data socket (7) | Connecting to IP: 67.23.52.37. | 2018-06-27 05:41:28 GAIN Capital FIX Trading socket (6) | Initiating close of socket by core. | 2018-06-27 05:41:28 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2018-06-27 05:41:28 Select 'File >> Disconnect' to prevent further connection attempts. | 2018-06-27 05:41:28 GAIN Capital FIX Trading socket (6) | Write in progress. Shutdown being delayed. | 2018-06-27 05:41:28 GAIN Capital/OEC | Disconnected from the trading server. | 2018-06-27 05:41:28 GAIN Capital FAST Data socket (7) | Initiating close of socket by core. | 2018-06-27 05:41:28 GAIN Capital FAST Data: Socket connection was closed without any logout messages sent or received. | 2018-06-27 05:41:28 GAIN Capital FAST Data socket (7) | Closed. | 2018-06-27 05:41:28 GAIN Capital/OEC | Disconnected from the FAST market data server. | 2018-06-27 05:41:28 GAIN Capital/OEC | Disconnected. | 2018-06-27 05:41:28 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2018-06-27 05:41:28 GAIN Capital FIX Trading socket (6) | Socket gracefully closed by remote side. | 2018-06-27 05:41:29 GAIN Capital FIX Trading socket (6) | Write has completed. Shutdown being performed. | 2018-06-27 05:41:29 GAIN Capital FIX Trading socket (6) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2018-06-27 05:41:29 GAIN Capital FIX Trading socket (6) | Closed. | 2018-06-27 05:41:29 GAIN Capital/OEC | Connecting to trading server sim.gainfutures.com. Port: 9300. | 2018-06-27 05:41:31 GAIN Capital FIX Trading socket (8) | Creating socket. | 2018-06-27 05:41:31 GAIN Capital FIX Trading socket (8) | Connecting to IP: 67.23.52.37. | 2018-06-27 05:41:31 GAIN Capital FIX Trading: Sending the Logon message. | 2018-06-27 05:41:32 GAIN Capital FIX Trading | Connected to trading server. | 2018-06-27 05:41:32 GAIN Capital/OEC | Connecting to market data server sim.gainfutures.com:9301. | 2018-06-27 05:41:32 GAIN Capital FAST Data socket (9) | Creating socket. | 2018-06-27 05:41:32 GAIN Capital FAST Data socket (9) | Connecting to IP: 67.23.52.37. | 2018-06-27 05:41:32 GAIN Capital FIX Trading: Received a Logout message. Text = User account is expired | 2018-06-27 05:41:32 GAIN Capital FIX Trading: Sending a Logout message. Text = Received Logout message. | 2018-06-27 05:41:32 GAIN Capital FIX Trading socket (8) | Initiating close of socket by core. | 2018-06-27 05:41:32 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2018-06-27 05:41:32 GAIN Capital FIX Trading socket (8) | Write in progress. Shutdown being delayed. | 2018-06-27 05:41:32 Select 'File >> Disconnect' to prevent further connection attempts. | 2018-06-27 05:41:32 GAIN Capital/OEC | Disconnected from the trading server. | 2018-06-27 05:41:32 GAIN Capital FAST Data socket (9) | Initiating close of socket by core. | 2018-06-27 05:41:32 GAIN Capital FAST Data: Socket connection was closed without any logout messages sent or received. | 2018-06-27 05:41:32 GAIN Capital FAST Data socket (9) | Closed. | 2018-06-27 05:41:32 GAIN Capital/OEC | Disconnected from the FAST market data server. | 2018-06-27 05:41:32 GAIN Capital/OEC | Disconnected. | 2018-06-27 05:41:32 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2018-06-27 05:41:32 GAIN Capital FIX Trading socket (8) | Socket gracefully closed by remote side. | 2018-06-27 05:41:32 GAIN Capital FIX Trading socket (8) | Write has completed. Shutdown being performed. | 2018-06-27 05:41:32 GAIN Capital FIX Trading socket (8) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2018-06-27 05:41:32 GAIN Capital FIX Trading socket (8) | Closed. | 2018-06-27 05:41:32 GAIN Capital/OEC | Connecting to trading server sim.gainfutures.com. Port: 9300. | 2018-06-27 05:41:35 GAIN Capital FIX Trading socket (10) | Creating socket. | 2018-06-27 05:41:35 GAIN Capital FIX Trading socket (10) | Connecting to IP: 67.23.52.37. | 2018-06-27 05:41:35 GAIN Capital FIX Trading: Sending the Logon message. | 2018-06-27 05:41:35 GAIN Capital FIX Trading | Connected to trading server. | 2018-06-27 05:41:36 GAIN Capital/OEC | Connecting to market data server sim.gainfutures.com:9301. | 2018-06-27 05:41:36 GAIN Capital FAST Data socket (11) | Creating socket. | 2018-06-27 05:41:36 GAIN Capital FAST Data socket (11) | Connecting to IP: 67.23.52.37. | 2018-06-27 05:41:36 GAIN Capital FIX Trading: Received a Logout message. Text = User account is expired | 2018-06-27 05:41:36 GAIN Capital FIX Trading: Sending a Logout message. Text = Received Logout message. | 2018-06-27 05:41:36 GAIN Capital FIX Trading socket (10) | Initiating close of socket by core. | 2018-06-27 05:41:36 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2018-06-27 05:41:36 GAIN Capital FIX Trading socket (10) | Write in progress. Shutdown being delayed. | 2018-06-27 05:41:36 Select 'File >> Disconnect' to prevent further connection attempts. | 2018-06-27 05:41:36 GAIN Capital/OEC | Disconnected from the trading server. | 2018-06-27 05:41:36 GAIN Capital FAST Data socket (11) | Initiating close of socket by core. | 2018-06-27 05:41:36 GAIN Capital FAST Data: Socket connection was closed without any logout messages sent or received. | 2018-06-27 05:41:36 GAIN Capital FAST Data socket (11) | Closed. | 2018-06-27 05:41:36 GAIN Capital/OEC | Disconnected from the FAST market data server. | 2018-06-27 05:41:36 GAIN Capital/OEC | Disconnected. | 2018-06-27 05:41:36 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2018-06-27 05:41:36 GAIN Capital FIX Trading socket (10) | Socket gracefully closed by remote side. | 2018-06-27 05:41:36 GAIN Capital FIX Trading socket (10) | Write has completed. Shutdown being performed. | 2018-06-27 05:41:36 GAIN Capital FIX Trading socket (10) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2018-06-27 05:41:36 GAIN Capital FIX Trading socket (10) | Closed. | 2018-06-27 05:41:36 GAIN Capital/OEC | Connecting to trading server sim.gainfutures.com. Port: 9300. | 2018-06-27 05:41:39 GAIN Capital FIX Trading socket (12) | Creating socket. | 2018-06-27 05:41:39 GAIN Capital FIX Trading socket (12) | Connecting to IP: 67.23.52.37. | 2018-06-27 05:41:39 GAIN Capital FIX Trading: Sending the Logon message. | 2018-06-27 05:41:39 GAIN Capital FIX Trading | Connected to trading server. | 2018-06-27 05:41:39 GAIN Capital/OEC | Connecting to market data server sim.gainfutures.com:9301. | 2018-06-27 05:41:39 GAIN Capital FAST Data socket (13) | Creating socket. | 2018-06-27 05:41:39 GAIN Capital FAST Data socket (13) | Connecting to IP: 67.23.52.37. | 2018-06-27 05:41:39 GAIN Capital FIX Trading: Received a Logout message. Text = User account is expired | 2018-06-27 05:41:39 GAIN Capital FIX Trading: Sending a Logout message. Text = Received Logout message. | 2018-06-27 05:41:39 GAIN Capital FIX Trading socket (12) | Initiating close of socket by core. | 2018-06-27 05:41:39 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2018-06-27 05:41:39 Select 'File >> Disconnect' to prevent further connection attempts. | 2018-06-27 05:41:39 GAIN Capital FIX Trading socket (12) | Write in progress. Shutdown being delayed. | 2018-06-27 05:41:39 GAIN Capital/OEC | Disconnected from the trading server. | 2018-06-27 05:41:39 GAIN Capital FAST Data socket (13) | Initiating close of socket by core. | 2018-06-27 05:41:39 GAIN Capital FAST Data: Socket connection was closed without any logout messages sent or received. | 2018-06-27 05:41:39 GAIN Capital FAST Data socket (13) | Closed. | 2018-06-27 05:41:39 GAIN Capital/OEC | Disconnected from the FAST market data server. | 2018-06-27 05:41:39 GAIN Capital/OEC | Disconnected. | 2018-06-27 05:41:39 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2018-06-27 05:41:39 GAIN Capital FIX Trading socket (12) | Socket gracefully closed by remote side. | 2018-06-27 05:41:39 GAIN Capital FIX Trading socket (12) | Write has completed. Shutdown being performed. | 2018-06-27 05:41:39 GAIN Capital FIX Trading socket (12) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2018-06-27 05:41:39 GAIN Capital FIX Trading socket (12) | Closed. | 2018-06-27 05:41:39 GAIN Capital/OEC | Connecting to trading server sim.gainfutures.com. Port: 9300. | 2018-06-27 05:41:42 GAIN Capital FIX Trading socket (14) | Creating socket. | 2018-06-27 05:41:42 GAIN Capital FIX Trading socket (14) | Connecting to IP: 67.23.52.37. | 2018-06-27 05:41:42 GAIN Capital FIX Trading: Sending the Logon message. | 2018-06-27 05:41:43 GAIN Capital FIX Trading | Connected to trading server. | 2018-06-27 05:41:43 GAIN Capital/OEC | Connecting to market data server sim.gainfutures.com:9301. | 2018-06-27 05:41:43 GAIN Capital FAST Data socket (15) | Creating socket. | 2018-06-27 05:41:43 GAIN Capital FAST Data socket (15) | Connecting to IP: 67.23.52.37. | 2018-06-27 05:41:43 GAIN Capital FIX Trading: Received a Logout message. Text = User account is expired | 2018-06-27 05:41:43 GAIN Capital FIX Trading: Sending a Logout message. Text = Received Logout message. | 2018-06-27 05:41:43 GAIN Capital FIX Trading socket (14) | Initiating close of socket by core. | 2018-06-27 05:41:43 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2018-06-27 05:41:43 GAIN Capital FIX Trading socket (14) | Write in progress. Shutdown being delayed. | 2018-06-27 05:41:43 Select 'File >> Disconnect' to prevent further connection attempts. | 2018-06-27 05:41:43 GAIN Capital/OEC | Disconnected from the trading server. | 2018-06-27 05:41:43 GAIN Capital FAST Data socket (15) | Initiating close of socket by core. | 2018-06-27 05:41:43 GAIN Capital FAST Data: Socket connection was closed without any logout messages sent or received. | 2018-06-27 05:41:43 GAIN Capital FAST Data socket (15) | Closed. | 2018-06-27 05:41:43 GAIN Capital/OEC | Disconnected from the FAST market data server. | 2018-06-27 05:41:43 GAIN Capital/OEC | Disconnected. | 2018-06-27 05:41:43 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2018-06-27 05:41:43 GAIN Capital FIX Trading socket (14) | Socket gracefully closed by remote side. | 2018-06-27 05:41:43 GAIN Capital FIX Trading socket (14) | Write has completed. Shutdown being performed. | 2018-06-27 05:41:43 GAIN Capital FIX Trading socket (14) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2018-06-27 05:41:43 GAIN Capital FIX Trading socket (14) | Closed. | 2018-06-27 05:41:43 GAIN Capital/OEC | Connecting to trading server sim.gainfutures.com. Port: 9300. | 2018-06-27 05:41:46 GAIN Capital FIX Trading socket (16) | Creating socket. | 2018-06-27 05:41:46 GAIN Capital FIX Trading socket (16) | Connecting to IP: 67.23.52.37. | 2018-06-27 05:41:46 GAIN Capital FIX Trading: Sending the Logon message. | 2018-06-27 05:41:46 GAIN Capital FIX Trading | Connected to trading server. | 2018-06-27 05:41:46 GAIN Capital/OEC | Connecting to market data server sim.gainfutures.com:9301. | 2018-06-27 05:41:46 GAIN Capital FAST Data socket (17) | Creating socket. | 2018-06-27 05:41:46 GAIN Capital FAST Data socket (17) | Connecting to IP: 67.23.52.37. | 2018-06-27 05:41:46 GAIN Capital FIX Trading: Received a Logout message. Text = User account is expired | 2018-06-27 05:41:46 GAIN Capital FIX Trading: Sending a Logout message. Text = Received Logout message. | 2018-06-27 05:41:46 GAIN Capital FIX Trading socket (16) | Initiating close of socket by core. | 2018-06-27 05:41:46 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2018-06-27 05:41:46 Select 'File >> Disconnect' to prevent further connection attempts. | 2018-06-27 05:41:46 GAIN Capital FIX Trading socket (16) | Write in progress. Shutdown being delayed. | 2018-06-27 05:41:46 GAIN Capital/OEC | Disconnected from the trading server. | 2018-06-27 05:41:46 GAIN Capital FAST Data socket (17) | Initiating close of socket by core. | 2018-06-27 05:41:46 GAIN Capital FAST Data: Socket connection was closed without any logout messages sent or received. | 2018-06-27 05:41:46 GAIN Capital FAST Data socket (17) | Closed. | 2018-06-27 05:41:46 GAIN Capital/OEC | Disconnected from the FAST market data server. | 2018-06-27 05:41:46 GAIN Capital/OEC | Disconnected. | 2018-06-27 05:41:46 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2018-06-27 05:41:46 GAIN Capital FIX Trading socket (16) | Socket gracefully closed by remote side. | 2018-06-27 05:41:46 GAIN Capital FIX Trading socket (16) | Write has completed. Shutdown being performed. | 2018-06-27 05:41:46 GAIN Capital FIX Trading socket (16) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2018-06-27 05:41:46 GAIN Capital FIX Trading socket (16) | Closed. | 2018-06-27 05:41:46 GAIN Capital/OEC | Connecting to trading server sim.gainfutures.com. Port: 9300. | 2018-06-27 05:41:49 GAIN Capital FIX Trading socket (18) | Creating socket. | 2018-06-27 05:41:49 GAIN Capital FIX Trading socket (18) | Connecting to IP: 67.23.52.37. | 2018-06-27 05:41:49 GAIN Capital FIX Trading: Sending the Logon message. | 2018-06-27 05:41:50 GAIN Capital FIX Trading | Connected to trading server. | 2018-06-27 05:41:50 GAIN Capital/OEC | Connecting to market data server sim.gainfutures.com:9301. | 2018-06-27 05:41:50 GAIN Capital FAST Data socket (19) | Creating socket. | 2018-06-27 05:41:50 GAIN Capital FAST Data socket (19) | Connecting to IP: 67.23.52.37. | 2018-06-27 05:41:50 GAIN Capital FIX Trading: Received a Logout message. Text = User account is expired | 2018-06-27 05:41:50 GAIN Capital FIX Trading: Sending a Logout message. Text = Received Logout message. | 2018-06-27 05:41:50 GAIN Capital FIX Trading socket (18) | Initiating close of socket by core. | 2018-06-27 05:41:50 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2018-06-27 05:41:50 Select 'File >> Disconnect' to prevent further connection attempts. | 2018-06-27 05:41:50 GAIN Capital FIX Trading socket (18) | Write in progress. Shutdown being delayed. | 2018-06-27 05:41:50 GAIN Capital/OEC | Disconnected from the trading server. | 2018-06-27 05:41:50 GAIN Capital FAST Data socket (19) | Initiating close of socket by core. | 2018-06-27 05:41:50 GAIN Capital FAST Data: Socket connection was closed without any logout messages sent or received. | 2018-06-27 05:41:50 GAIN Capital FAST Data socket (19) | Closed. | 2018-06-27 05:41:50 GAIN Capital/OEC | Disconnected from the FAST market data server. | 2018-06-27 05:41:50 GAIN Capital/OEC | Disconnected. | 2018-06-27 05:41:50 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2018-06-27 05:41:50 GAIN Capital FIX Trading socket (18) | Socket gracefully closed by remote side. | 2018-06-27 05:41:50 GAIN Capital FIX Trading socket (18) | Write has completed. Shutdown being performed. | 2018-06-27 05:41:50 GAIN Capital FIX Trading socket (18) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2018-06-27 05:41:50 GAIN Capital FIX Trading socket (18) | Closed. | 2018-06-27 05:41:50 GAIN Capital/OEC | Connecting to trading server sim.gainfutures.com. Port: 9300. | 2018-06-27 05:41:53 GAIN Capital FIX Trading socket (20) | Creating socket. | 2018-06-27 05:41:53 GAIN Capital FIX Trading socket (20) | Connecting to IP: 67.23.52.37. | 2018-06-27 05:41:53 GAIN Capital FIX Trading: Sending the Logon message. | 2018-06-27 05:41:53 GAIN Capital FIX Trading | Connected to trading server. | 2018-06-27 05:41:53 GAIN Capital/OEC | Connecting to market data server sim.gainfutures.com:9301. | 2018-06-27 05:41:53 GAIN Capital FAST Data socket (21) | Creating socket. | 2018-06-27 05:41:53 GAIN Capital FAST Data socket (21) | Connecting to IP: 67.23.52.37. | 2018-06-27 05:41:53 GAIN Capital FIX Trading: Received a Logout message. Text = User account is expired | 2018-06-27 05:41:53 GAIN Capital FIX Trading: Sending a Logout message. Text = Received Logout message. | 2018-06-27 05:41:53 GAIN Capital FIX Trading socket (20) | Initiating close of socket by core. | 2018-06-27 05:41:54 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2018-06-27 05:41:54 GAIN Capital FIX Trading socket (20) | Write in progress. Shutdown being delayed. | 2018-06-27 05:41:54 Select 'File >> Disconnect' to prevent further connection attempts. | 2018-06-27 05:41:54 GAIN Capital/OEC | Disconnected from the trading server. | 2018-06-27 05:41:54 GAIN Capital FAST Data socket (21) | Initiating close of socket by core. | 2018-06-27 05:41:54 GAIN Capital FAST Data: Socket connection was closed without any logout messages sent or received. | 2018-06-27 05:41:54 GAIN Capital FAST Data socket (21) | Closed. | 2018-06-27 05:41:54 GAIN Capital/OEC | Disconnected from the FAST market data server. | 2018-06-27 05:41:54 GAIN Capital/OEC | Disconnected. | 2018-06-27 05:41:54 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2018-06-27 05:41:54 GAIN Capital FIX Trading socket (20) | Socket gracefully closed by remote side. | 2018-06-27 05:41:54 GAIN Capital FIX Trading socket (20) | Write has completed. Shutdown being performed. | 2018-06-27 05:41:54 GAIN Capital FIX Trading socket (20) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2018-06-27 05:41:54 GAIN Capital FIX Trading socket (20) | Closed. | 2018-06-27 05:41:54 GAIN Capital/OEC | Connecting to trading server sim.gainfutures.com. Port: 9300. | 2018-06-27 05:41:57 GAIN Capital FIX Trading socket (22) | Creating socket. | 2018-06-27 05:41:57 GAIN Capital FIX Trading socket (22) | Connecting to IP: 67.23.52.37. | 2018-06-27 05:41:57 GAIN Capital FIX Trading: Sending the Logon message. | 2018-06-27 05:41:57 GAIN Capital FIX Trading | Connected to trading server. | 2018-06-27 05:41:57 GAIN Capital/OEC | Connecting to market data server sim.gainfutures.com:9301. | 2018-06-27 05:41:57 GAIN Capital FIX Trading: Received a Logout message. Text = User account is expired | 2018-06-27 05:41:57 GAIN Capital FIX Trading: Sending a Logout message. Text = Received Logout message. | 2018-06-27 05:41:57 GAIN Capital FIX Trading socket (22) | Initiating close of socket by core. | 2018-06-27 05:41:57 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2018-06-27 05:41:57 Select 'File >> Disconnect' to prevent further connection attempts. | 2018-06-27 05:41:57 GAIN Capital/OEC | Disconnected from the trading server. | 2018-06-27 05:41:57 GAIN Capital FIX Trading socket (22) | Write in progress. Shutdown being delayed. | 2018-06-27 05:41:57 GAIN Capital FAST Data socket (23) | Initiating close of socket by core. | 2018-06-27 05:41:57 GAIN Capital FAST Data: Socket connection was closed without any logout messages sent or received. | 2018-06-27 05:41:57 GAIN Capital/OEC | Disconnected from the FAST market data server. | 2018-06-27 05:41:57 GAIN Capital/OEC | Disconnected. | 2018-06-27 05:41:57 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2018-06-27 05:41:57 GAIN Capital FIX Trading socket (22) | Socket gracefully closed by remote side. | 2018-06-27 05:41:57 GAIN Capital FIX Trading socket (22) | Write has completed. Shutdown being performed. | 2018-06-27 05:41:57 GAIN Capital FIX Trading socket (22) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2018-06-27 05:41:57 GAIN Capital FIX Trading socket (22) | Closed. | 2018-06-27 05:41:57 GAIN Capital/OEC | Connecting to trading server sim.gainfutures.com. Port: 9300. | 2018-06-27 05:42:00 GAIN Capital FIX Trading socket (24) | Creating socket. | 2018-06-27 05:42:00 GAIN Capital FIX Trading socket (24) | Connecting to IP: 67.23.52.37. | 2018-06-27 05:42:00 GAIN Capital FIX Trading: Sending the Logon message. | 2018-06-27 05:42:00 GAIN Capital FIX Trading | Connected to trading server. | 2018-06-27 05:42:01 GAIN Capital/OEC | Connecting to market data server sim.gainfutures.com:9301. | 2018-06-27 05:42:01 GAIN Capital FAST Data socket (25) | Creating socket. | 2018-06-27 05:42:01 GAIN Capital FAST Data socket (25) | Connecting to IP: 67.23.52.37. | 2018-06-27 05:42:01 GAIN Capital FIX Trading: Received a Logout message. Text = User account is expired | 2018-06-27 05:42:01 GAIN Capital FIX Trading: Sending a Logout message. Text = Received Logout message. | 2018-06-27 05:42:01 GAIN Capital FIX Trading socket (24) | Initiating close of socket by core. | 2018-06-27 05:42:01 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2018-06-27 05:42:01 Select 'File >> Disconnect' to prevent further connection attempts. | 2018-06-27 05:42:01 GAIN Capital FIX Trading socket (24) | Write in progress. Shutdown being delayed. | 2018-06-27 05:42:01 GAIN Capital/OEC | Disconnected from the trading server. | 2018-06-27 05:42:01 GAIN Capital FAST Data socket (25) | Initiating close of socket by core. | 2018-06-27 05:42:01 GAIN Capital FAST Data: Socket connection was closed without any logout messages sent or received. | 2018-06-27 05:42:01 GAIN Capital FAST Data socket (25) | Closed. | 2018-06-27 05:42:01 GAIN Capital/OEC | Disconnected from the FAST market data server. | 2018-06-27 05:42:01 GAIN Capital/OEC | Disconnected. | 2018-06-27 05:42:01 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2018-06-27 05:42:01 GAIN Capital FIX Trading socket (24) | Socket gracefully closed by remote side. | 2018-06-27 05:42:01 GAIN Capital FIX Trading socket (24) | Write has completed. Shutdown being performed. | 2018-06-27 05:42:01 GAIN Capital FIX Trading socket (24) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2018-06-27 05:42:01 GAIN Capital FIX Trading socket (24) | Closed. | 2018-06-27 05:42:01 GAIN Capital/OEC | Connecting to trading server sim.gainfutures.com. Port: 9300. | 2018-06-27 05:42:04 GAIN Capital FIX Trading socket (26) | Creating socket. | 2018-06-27 05:42:04 GAIN Capital FIX Trading socket (26) | Connecting to IP: 67.23.52.37. | 2018-06-27 05:42:04 GAIN Capital FIX Trading: Sending the Logon message. | 2018-06-27 05:42:04 GAIN Capital FIX Trading | Connected to trading server. | 2018-06-27 05:42:04 GAIN Capital/OEC | Connecting to market data server sim.gainfutures.com:9301. | 2018-06-27 05:42:04 GAIN Capital FAST Data socket (27) | Creating socket. | 2018-06-27 05:42:04 GAIN Capital FAST Data socket (27) | Connecting to IP: 67.23.52.37. | 2018-06-27 05:42:04 GAIN Capital FIX Trading: Received a Logout message. Text = User account is expired | 2018-06-27 05:42:04 GAIN Capital FIX Trading: Sending a Logout message. Text = Received Logout message. | 2018-06-27 05:42:04 GAIN Capital FIX Trading socket (26) | Initiating close of socket by core. | 2018-06-27 05:42:04 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2018-06-27 05:42:04 Select 'File >> Disconnect' to prevent further connection attempts. | 2018-06-27 05:42:04 GAIN Capital/OEC | Disconnected from the trading server. | 2018-06-27 05:42:04 GAIN Capital FIX Trading socket (26) | Write in progress. Shutdown being delayed. | 2018-06-27 05:42:04 GAIN Capital FAST Data socket (27) | Initiating close of socket by core. | 2018-06-27 05:42:04 GAIN Capital FAST Data: Socket connection was closed without any logout messages sent or received. | 2018-06-27 05:42:04 GAIN Capital FAST Data socket (27) | Closed. | 2018-06-27 05:42:04 GAIN Capital/OEC | Disconnected from the FAST market data server. | 2018-06-27 05:42:04 GAIN Capital/OEC | Disconnected. | 2018-06-27 05:42:04 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2018-06-27 05:42:04 GAIN Capital FIX Trading socket (26) | Socket gracefully closed by remote side. | 2018-06-27 05:42:04 GAIN Capital FIX Trading socket (26) | Write has completed. Shutdown being performed. | 2018-06-27 05:42:04 GAIN Capital FIX Trading socket (26) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2018-06-27 05:42:04 GAIN Capital FIX Trading socket (26) | Closed. | 2018-06-27 05:42:04 GAIN Capital/OEC | Connecting to trading server sim.gainfutures.com. Port: 9300. | 2018-06-27 05:42:07 GAIN Capital FIX Trading socket (28) | Creating socket. | 2018-06-27 05:42:07 GAIN Capital FIX Trading socket (28) | Connecting to IP: 67.23.52.37. | 2018-06-27 05:42:07 |
| [2018-06-27 09:55:39] |
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Do you have a Live trading account at Gain Capital? You are connecting to the Gain Capital simulation server and this is what we see: GAIN Capital FIX Trading: Received a Logout message. Text = User account is expired | 2018-06-27 05:42:04 Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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