Support Board
Date/Time: Mon, 20 Jan 2025 16:57:41 +0000
acces from transact
View Count: 660
[2018-06-25 16:12:44] |
User290704 - Posts: 13 |
Good afternoon, Transact modifyed my acces to give me acces to GCQ8 (gold) and FDXMU8 (eminiDAX) Every thing works as usual but not those symboles, I only get the historical. Transact tell me does this doesn't come from them .... What should I do ?? I already went in global settings, symbol setting, Update from server and it doesn't work .. |
[2018-06-25 16:14:01] |
Sierra Chart - Max - Posts: 5779 |
Open a chart for each of these two symbols and provide us a copy of the Message Log by following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) Sierra Chart Support |
[2018-06-25 20:03:10] |
Sierra Chart Engineering - Posts: 104368 |
First thing we want you to do is to reconnect to the data feed following these instructions: File Menu: Procedure to Reconnect to the Data and Trade Servers Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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