Support Board
Date/Time: Sun, 24 Nov 2024 10:42:48 +0000
Can't connect to Data feed
View Count: 1140
[2013-10-15 02:54:45] |
carlos a parajon - Posts: 1 |
hi I have a trial from Mirus futures ZenFire but with the password and user name they gave me, I can not connect. Thanks. Carlos. |
[2013-10-15 03:03:03] |
Sierra Chart Engineering - Posts: 104368 |
This is common. You probably are getting a "Permission Denied" error. You will see this under Window >Show/Hide Message Log. There may not be much you can do. However, here is the documentation for this error at step 16: https://www.sierrachart.com/index.php?l=doc/ZenFire.php#SetupInstructions Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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