Support Board
Date/Time: Mon, 20 Jan 2025 17:03:37 +0000
Overcharged
View Count: 597
| [2018-06-25 01:31:15] |
| brenanstewart - Posts: 28 |
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I received an email dated June 23 stating that my service balance of 8.27 USD is not enough to cover the monthly cost of 30.25 USD for the Services enabled on my Sierra Chart account. I made a payment of 151 on May 7 as well as a payment of 50.75 on May 9. What is going on? Why is my $201.75 balance already gone after one money? It should last 6 and 2/3 months at the rate of 30.25 per month. |
| [2018-06-25 03:00:03] |
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You can see all of the transactions here: https://www.sierrachart.com/UserControlPanel.php?page=TransactionLog You can see the recurring services here: https://www.sierrachart.com/UserControlPanel.php?page=RecurringServices Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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