Support Board
Date/Time: Mon, 20 Jan 2025 16:50:46 +0000
Crash, then Different Month Symbol Loaded on Restart
View Count: 627
| [2018-06-22 19:20:42] |
| User948528 - Posts: 108 |
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SC loaded with NG August month contract based on higher volume as normal after volume rollover. SC crashed, with open positions in NG. On restart, prior month contract was loaded instead, and appeared position was missing/very confusing until figured out SC loaded July month contract instead. Any way to prevent this? |
| [2018-06-22 20:04:18] |
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The abnormal shutdown is very very rare for Sierra Chart. Update to the current version of Sierra Chart: Software Download: Fast Update And refer to this particular setting: http://www.sierrachart.com/index.php?page=doc/GeneralSettings.html#AutoSaveChartbooks Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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