Support Board
Date/Time: Mon, 20 Jan 2025 16:55:59 +0000
Bitmex "Trading is not supported."
View Count: 613
| [2018-06-18 19:11:43] |
| mosheikh - Posts: 5 |
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Hi, I'm trying to connect to Bitmex for trading using the Direct Connection method. However, after logging in successfully, I receive the following error messages: SC DTC Data with Market Depth | Connected to server. | 2018-06-18 19:07:56 SC DTC Data with Market Depth | Starting socket receive thread. | 2018-06-18 19:07:56 SC DTC Data with Market Depth | Sending encoding request to server: Binary VLS | 2018-06-18 19:07:56 SC DTC Data with Market Depth | Setting DTC encoding to Binary VLS | 2018-06-18 19:07:56 SC DTC Data with Market Depth | Sending logon request message. | 2018-06-18 19:07:56 SC DTC Data with Market Depth | Received logon response. | 2018-06-18 19:07:56 SC DTC Data with Market Depth | Server Name: SC Realtime Server. | 2018-06-18 19:07:56 SC DTC Data with Market Depth | Server protocol version: 8. Client protocol version: 8 | 2018-06-18 19:07:56 SC DTC Data with Market Depth | Successfully connected. | 2018-06-18 19:07:56 SC DTC Data with Market Depth | Trading is not supported. | 2018-06-18 19:07:56 This is while being connected to the Live Trading server with connection set to the Live server, not the testnet. Help would be much appreciated. |
| [2018-06-19 00:22:27] |
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You are looking at an irrelevant message in the Message Log and coming to a completely wrong conclusion . Refer to this page: Overview of Trading Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-06-19 00:22:47
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