Support Board
Date/Time: Mon, 20 Jan 2025 13:47:38 +0000
why some studies stop working after upgrade
View Count: 757
| [2018-06-14 14:12:04] |
| User30743 - Posts: 365 |
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what do u guys do with the platfrom all the time? i mean, i used couple of custom studies taht worked fine (for example depth of market for a custom based chart BECAUSE SIERA DEFAULT MARKET DEPTH DOESNT WORK ON CUSTOM CHART BY THE WAY.. or some studies based on times and sales.. or others..) and after upgrading to the new version they just stopped working.. well, ok.-. , i rebuild them in newer version but no, they still dont work even after the rebuild. a mystery.. can u please explain me how is it possible that suddently something i am working on for weeks stops working? and how to make it work again? Date Time Of Last Edit: 2018-06-14 14:13:35
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| [2018-06-14 18:53:48] |
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There have been changes to market depth data which require changes by the study. This is explained here: https://www.sierrachart.com/index.php?page=doc/Whats_New.php#SCVer1718 Otherwise, there are no changes and the ACSIL interface remains the same. So a study should continue to work. If not, we would not know why and you would have to make a determination as to why through testing and logging. One reason would be that you are running the 64-bit version of Sierra Chart: How to Use an Advanced Custom Study or a Study Collection: Custom Study Not Listed or Not Displaying on Chart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-06-14 18:54:23
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