Support Board
Date/Time: Sun, 24 Nov 2024 17:06:24 +0000
No Data UKOil (FXCM)
View Count: 1305
[2013-10-14 08:06:44] |
User69235 - Posts: 1 |
regularly there are no intraday data for UKOil "delete all data and download" doesn't help! |
[2013-10-16 03:29:26] |
Sierra Chart Engineering - Posts: 104368 |
We are noticing this. There is a problem with the data feed for this symbol from FXCM. This is something we do not control.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2013-11-07 06:54:55] |
Sierra Chart Engineering - Posts: 104368 |
We would like to let you know that the problem with the UKOil symbol was resolved about a week ago. We had thought it was a problem on the FXCM side, but we realized it was a small bug affecting one of ours servers. Market data for this symbol is now delivered without any problems. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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