Support Board
Date/Time: Mon, 20 Jan 2025 13:46:17 +0000
v1763 crashes
View Count: 1016
| [2018-06-10 19:15:41] |
| Mistic - Posts: 76 |
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Just updated to the latest pre-release v1763, after opening up chartbook, sierrachart_64 crashes. Rolling back to v1761 which does work. Need anything from me to fix the bug, let me know.
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| [2018-06-10 21:50:17] |
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Provide the Chartbook and we will test it. Here are instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#AttachFile We are surprised about the problem though. So not totally sure at this point what the cause is. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-06-10 21:50:31
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| [2018-06-10 22:48:26] |
| Mistic - Posts: 76 |
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Ok. Have a look. Thanks
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Private File Private File |
| [2018-06-11 08:23:32] |
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We observed no abnormal problems using that Chartbook or spreadsheet. For the time being we have to set this aside. We do not know what the cause is. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-06-11 13:40:54] |
| Mistic - Posts: 76 |
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Ok. I restarted my machine, updated SC again to v1763. No crashing now. Couldn't tell you why it crashed yesterday but seems to be working now. Thank you for testing chartbook/spreadsheet
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| [2018-06-11 16:28:28] |
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Okay that is good.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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