Support Board
Date/Time: Mon, 20 Jan 2025 11:27:26 +0000
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| [2018-06-01 16:21:47] |
| User147023 - Posts: 2 |
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Hu, I signed up this morning for the full package and also EUREX / CME data. My EUREX is working fine but CME is not updating the charts in both gold / Oil... Is this a case of just waiting for me exchage agreements to be views (I have completed them) or is it something else I need to do? |
| [2018-06-01 16:33:39] |
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The exchanges are active on your account. We want you to restart Sierra Chart. After that if you still have an issue, provide a copy of the Message Log by following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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