Support Board
Date/Time: Mon, 20 Jan 2025 08:17:30 +0000
Missing futures data after rollover settings
View Count: 863
| [2018-05-29 08:55:03] |
| techcomhk - Posts: 3 |
|
Hello, I have set rollover in HSI-201805-HKFE futures and now I want to have a chat on HSI-201806-HKFE. I couldn't download any data before 2018-05-29 11:54:35 no matter I did the scid files, unchecked the Automatically Rollover Futures Symbol and Continuous Contract to NONE. Please help or any indication on it. Thanks. http://www.sierrachart.com/image.php?Image=1527583969686.png thanks. Regards, techomhk |
Private File |
| [2018-05-29 11:21:08] |
| techcomhk - Posts: 3 |
|
Ok. The problem is solved. I went to Global Settings > Symbol settings and changed the rollover rule to None. |
| [2018-05-29 11:21:40] |
| |
|
This is now resolved. Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: