Support Board
Date/Time: Mon, 20 Jan 2025 08:19:17 +0000
Trade rejected
View Count: 1466
| [2018-05-28 18:24:55] |
| Mohamed Sherefudheen - Posts: 2 |
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Rithmic Trading order update (Order reject). Info: No valid trade route. Internal Order ID: 4359. Service Order ID: (none). Symbol: YMM8-CBOT | 2018-05-28 09:42:53 * I am running against Rithmic and Oneup trader new demo account But i am getting trade as rejected. I have contacted Oneup support and they have checked and made sure all is well with my new account and wanted me to check with sierra support. Find below their response. i Mohamed, Just checked your account and will assure you there's no problems with your account. It seems like you are experiencing some platform issues so in order to receive the best support possible about Sierra charts please contact SierraCharts support. Here you can find their contact details - Support and Contact - Support Options Kind regards, OneUp Trader Team Please can you help |
 OneUpAccount.png / V - Attached On 2018-05-28 18:23:58 UTC - Size: 36.68 KB - 328 views Attachment Deleted. |
| [2018-05-28 21:28:36] |
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This particular error message is from the Rithmic system: Info: No valid trade route. Internal Order ID: 4359. Service Order ID: (none). Symbol: YMM8-CBOT Contact One Up Trader and have them contact Rithmic for assistance with this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-05-28 21:28:52
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| [2018-05-28 22:06:52] |
| Mohamed Sherefudheen - Posts: 2 |
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Thank you
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