Support Board
Date/Time: Mon, 20 Jan 2025 08:33:42 +0000
Problem sending Orders to Transact server
View Count: 936
| [2018-05-28 08:57:33] |
| User565999 - Posts: 9 |
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Hi, i cannot send orders to Transact. I asked infinity, and the told me there are no known issues trading with sierrachart directly. Im using Windows 10, TransacttoSierraBridge is working in the Background. DOM and Chart is working fine, but i dont get the orders thru. Thank you very much Trade Activity Log: File read result: 3946 records inserted. 401 fill records inserted. 0 records filtered. | 2018-05-28 04:50:10 Trade Activity Log: File date-time limits: Sim records date-time limit is 2018-05-13 00:00:00. Non-sim records date-time limit is 2018-02-24 00:00:00. Non-sim fill record date-time limit is 2017-05-28 00:00:00. | 2018-05-28 04:50:10 TransAct Trading | You Are Connecting To A Simulation Server. All Orders Are Simulated Orders. | 2018-05-28 04:50:18 * TransAct Trading | Connected To Transact Price Server. | 2018-05-28 04:50:21 * TransAct Trading | Connected To Transact Order Server. | 2018-05-28 04:50:23 * Order Error - DTC compatible service has indicated it does not support trading. Internal Order ID: 766352. Service Order ID: (none). Symbol: ESM8 | 2018-05-28 04:51:00 * Order Error - DTC compatible service has indicated it does not support trading. Internal Order ID: 766355. Service Order ID: (none). Symbol: ESM8 | 2018-05-28 04:51:02 * Order Error - DTC compatible service has indicated it does not support trading. Internal Order ID: 766358. Service Order ID: (none). Symbol: ESM8 | 2018-05-28 04:51:03 * Order Error - DTC compatible service has indicated it does not support trading. Internal Order ID: 766361. Service Order ID: (none). Symbol: ESM8 | 2018-05-28 04:52:23 * Order Error - DTC compatible service has indicated it does not support trading. Internal Order ID: 766364. Service Order ID: (none). Symbol: ESM8 | 2018-05-28 04:52:24 * Order Error - DTC compatible service has indicated it does not support trading. Internal Order ID: 766367. Service Order ID: (none). Symbol: ESM8 | 2018-05-28 04:53:57 * Order Error - DTC compatible service has indicated it does not support trading. Internal Order ID: 766368. Service Order ID: (none). Symbol: ESM8 | 2018-05-28 04:53:58 * Order Error - DTC compatible service has indicated it does not support trading. Internal Order ID: 766369. Service Order ID: (none). Symbol: ESM8 | 2018-05-28 04:53:58 * Order Error - DTC compatible service has indicated it does not support trading. Internal Order ID: 766370. Service Order ID: (none). Symbol: ESM8 | 2018-05-28 04:53:59 * Order Error - DTC compatible service has indicated it does not support trading. Internal Order ID: 766371. Service Order ID: (none). Symbol: ESM8 | 2018-05-28 04:54:00 * Order Error - DTC compatible service has indicated it does not support trading. Internal Order ID: 766372. Service Order ID: (none). Symbol: ESM8 | 2018-05-28 04:54:00 * Order Error - DTC compatible service has indicated it does not support trading. Internal Order ID: 766373. Service Order ID: (none). Symbol: ESM8 | 2018-05-28 04:54:27 * |
| [2018-05-28 09:48:47] |
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We have enabled Transact trading for your account now. This will go into effect within a few minutes.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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