Support Board
Date/Time: Mon, 20 Jan 2025 08:33:05 +0000
Unable to connect to Rithmic using a free trial through OneUp
View Count: 1296
| [2018-05-25 16:16:43] |
| User598006 - Posts: 8 |
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Hello, I signed up for a free trial with One Up trading and have followed all of the instructions for setup and am unable to connect. One Up support confirmed my set up using remote desktop access and cannot see any issues. They suggested I ask you guys for some assistance. Attached is a screenshot of my log, login credentials and my Rithmic platform which are all the correct inputs for One Up. Please advise. Thank you, Date Time Of Last Edit: 2018-05-25 18:14:45
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| [2018-05-25 18:15:09] |
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You need to use a direct Sierra Chart account: Direct Sierra Chart Account Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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